• Where is my wallet address?

    To find your wallet address, simply go to your Wallets page, select the desired currency and click "Deposit": your deposit addresses will...
    Read more
  • How to make a deposit

    To deposit a cryptocurrency to your Nexex account click “Wallets” on the upper right corner, select the desired cryptocurrency and click the “Depos...
    Read more
  • How to check a deposit status

    To check your deposit status, click “Transactions” on the upper right corner, then select the desired coin and type of transaction from the menu. T...
    Read more
  • Deposit limits

    Depending on your Tier level, you will be able to deposit a certain amount of coins to your account. Please check out the Verification section for ...
    Read more
  • Why is my deposit pending?

    A deposit can be marked as “pending” because it has not yet received the necessary number of confirmations on the blockchain. Each coin has its own...
    Read more
  • I deposited to the wrong address

    If you made a deposit to an address not associated with your Nexex account, our Support cannot retrieve your coins back. To avoid this unfortunate ...
    Read more