• Policy about multiple accounts

    Users are allowed to create multiple accounts in case of personal vs corporate use or different trading strategies. However, these accounts can't b...
    Read more
  • How do I create an account?

    To create an account on Nexex, go to the homepage and click the “Open Account” button on the upper right corner. Follow the given instructions and ...
    Read more
  • Account management

    To manage your account, click on the “Account” button. On the left side you will find a navigation menu with the following items:   Identificatio...
    Read more
  • Correct wallet usage

    Registered users can't use Nexex wallets as local wallets or value storage as they are intended to be used only for trading and funding Nexex accou...
    Read more
  • I didn’t receive the verification email

    If you didn’t receive the verification email while registering to Nexex, make sure you typed your email correctly and check your spam folder (in th...
    Read more
  • Issues during login

    If you encounter problems while trying to login into Nexex, please make sure: your login details are correct (check for typos, caps lock etc.) the...
    Read more
  • My account was hacked

    If you notice suspicious activity in your account like: password change emails that you didn’t request transaction emails that you are not aware o...
    Read more
  • Corporate account creation

    Our Nexex exchange gives you the possibility to open an account for your company. In order to create a “Corporate Nexex account”, please contact ou...
    Read more
  • How do I change my email address?

    At the moment it's not possible to change the email address used to register to Nexex. If you are having issues with your account, please contact o...
    Read more
  • Disabled Account

    Your account might be disabled for the following reasons: we detected unauthorized access to your account you requested to disable your account...
    Read more
  • How to deactivate my account?

    Do you want to deactivate your account? If you are experiencing a problem, our Support is here to help, please notify us your issue. However, if yo...
    Read more